Need help with your PR device?
If your PR device isn’t performing as expected, our global support specialists are ready to help you.
When you reach out, we’ll ask for a few key details to help us resolve the issue quickly. These may include:
- The product’s serial number
- How the device is configured?
- The application it’s installed in?
- Wiring setup
To help you prepare, our return form can serve as a useful guide. It outlines some of the typical questions our team may ask.
You can also review our return policy for full details on how the process works.
How to reach us
- Use our support form.
- Call us at:
- US: +1 773 219 0720
- UK: +44 (0) 1243 776 450
- HQ: +45 86 37 26 77.
- Use our chat
on the right (available during opening hours).
Need help with your PR device or documentation?
We’re here to support you with any questions or technical matters you may have.
